For your website, in a few clicks

A sales advisor and support desk that never closes.

Customers ask in their own words. Syntalyze answers from your own content, helps them choose, walks them through the fix, and gets the job done. Set it up this afternoon. From £99 a month.

Start 14-day free trial See what it can do

No developer, no sales call, no six-month project.

Starter and Intermediate

Watch it sell, and watch it fix.

Point it at your website and it becomes a 24-hour advisor that knows your range and your help pages. Add a content pack and the fixes arrive as pictures of the customer's own screen. Here is what customers get.

Find me a fridge freezer for under £800 The options within budget from your own range, side by side by price, energy rating and size, with a button straight to each product page.

My phone isn't charging on the wireless pad The fix as pictures of their own phone, step by step. No call, no return.

How do I stop damp in my bedroom? Practical steps from your own guidance, then the next step offered: book the repair, or read the full guide.

Not a chatbot

Every answer ends with the next step.

A generic chatbot answers and stops. Syntalyze follows each answer with the actions that finish the job: book the repair, read the full guide, check the account, talk to a person. The customer picks one and the chat does it. That is the difference between an answer and a resolution.

From sign-up to a working assistant Sign up, add your content (a website address, or a spreadsheet, Word document or PDF), paste a short snippet onto your page, and ask the first question.

Live this afternoon.

Paste your website address. It reads your pages and your PDFs.
Upload your product catalogue or store locations as a CSV spreadsheet, your returns policy as a Word document, or product brochures as PDFs.
Paste a short snippet onto any page, and a state-of-the-art chatbot is live on it, in your colours.
Ask it a question. Then watch the topics your customers raise, and write what is missing.

Start free trial

Professional

Answers are the easy half. This finishes the job.

Any transaction your customers need, such as a change of address, a bill query or tracking a repair, handled in the chat from start to finish. You build each one by describing it. No code.

There's water coming through my ceiling Tenant identified, emergency logged against the property, clock started, team notified.

My bin wasn't collected The address found on the collection rounds, the bin day read back, and the missed bin passed to the waste team.

My data isn't working Three checks in order on their exact handset, then a fix. No call.

I've moved Identified, new address and Eircode taken, confirmed and saved, in the same chat.

Why is my bill higher this month? The usual reasons from your own help pages, then this month and last month fetched from billing and the difference explained line by line, then paid, all in the chat.

It's not working Triage narrows it, the fix is tried, and if it fails a repair is raised and handed to your engineers, in the same chat.

Where's my repair? "On the way, due Thursday", read from the engineer's own update. Set a signal on the job and the status is waiting in the chat the moment they sign in, or in their inbox, before they ask.

Built by the person who owns the process, not by IT.

Say what you want to capture, which system to update and who picks it up if it cannot finish. Review the draft, publish, and the chat can do it. Change it on Tuesday, live by Tuesday lunchtime.

Connects to your systems through standard APIs. Until then, it raises a case to the right team with everything already gathered.

Build "change of address" without a developer Describe it in a sentence, review the draft journey, publish. The chat can now do it.

Professional

Messages that arrive before the question.

Most calls are customers chasing something you already know. Let a change in their record send the message for you.

The order is marked out for delivery "Your order arrives tomorrow between eight and twelve." The signal finds the orders, and the email lands in each customer's inbox before anyone asks.

The courier marks the order out for delivery "Out for delivery tomorrow" lands in the chat while the customer is asking about something else. Fired by the record changing, not by anyone remembering.

Two weeks after installation "Is every room as fast as you expected?" One click runs the campaign: each customer's record shows the email sent, and it lands in their inbox.

Professional

See where the money goes.

Every conversation is sorted into a journey, and every journey shows where it ended: resolved, repaired, returned, or lost. Put cost and satisfaction next to each one and the list of what to fix writes itself, in order of what it is costing you.

Which products come back, and the instruction that caused it
Where customers give up, and the step they gave up on
What each contact costs, by channel, team and product
A spike in cancellations or returns raises an alert the same hour

Every journey, drawn Click one journey to isolate it, then switch the same map from volume to cost to mood.

Professional

Are your agents effective? Human and ML alike.

Every conversation has two sides. The customer's side tells you what they needed. The agent's side tells you whether they got it the right way. Both are scored, and the chatbot is held to the same standard as the team.

Did the agent say what they had to, and nothing they must not? Mandatory phrases present, prohibited phrases absent, scored per agent, with every call's transcript marked up: said in green, missed in red.

Handling time and satisfaction, agent by agent Human and ML agents measured on the same numbers, per journey, so you see who and what needs attention.

A training plan aimed at the actual gap The review is built on evidence from their own conversations, not a generic refresher.

Compliance: the right terms read out at the right moment, nothing asked for that should not be
Handling time, first-touch resolution and satisfaction per agent and per journey
Rolled up by team, with the ML chatbot shown as one more agent on the same chart

Professional

Out of the building. Never out of your hands.

Most of the service journey ends with a courier, an engineer or a repair centre you do not employ. The moment a job leaves, the old stack loses the quality, the status and the customer. Not here.

The engineer opens the job Your steps, your forms, your rules, on their phone. They cannot skip a check or close without the evidence.

Every supplier on the same scorecard On time, fixed first time, rescheduled, satisfaction, per contractor and per engineer. Measured by you, not reported by them.

"Where is my repair?" at 9pm Booked, on the way, fixed, delivered: every status lands in the customer record, so the chat answers and nobody rings.

Forty repair jobs, two contractors One click, and each job goes to the engineer with the right skill and the shortest drive.

Control

Your process, not theirs

Suppliers work the same steps, forms and rules as your own team, on a portal you give them. No system access, no skipped checks, no closing a job without the evidence.

Quality

Measured by you

Every contractor and every engineer on one scorecard: on time, fixed first time, rescheduled, satisfaction from your own survey. The numbers you negotiate with, from your data rather than their report.

Visibility

The customer never has to ask

Each status lands in the customer record as it happens, so "where is my repair" is answered in the chat, a message goes out before the question, and every change is kept with who made it and when.

Industries

Built for the questions your customers ask.

Housing and landlords

Repairs reported, timed and traceable, with the tenant known at the first message.

Local councils

Every service through one front door, in the languages residents speak.

Telecoms and MVNOs

Device and account problems solved in chat, not in the queue.

Retail and e-commerce

Help them choose, then help them use it. Fewer returns, more repeat orders.

Pricing

Pick a plan. Change it whenever you like.

Starter

£99 / month

Billed monthly, excl. local taxes

Start free trial

1,500 conversations a month
Re-read your site or add documents 10 times a month

Intermediate

£249 / month

Billed monthly, excl. local taxes

Choose this plan

10,000 conversations a month
Re-read your site or add documents 50 times a month

Professional

£499 / month

Billed monthly, excl. local taxes

Choose this plan

5,000 conversations a month
Re-read your site or add documents 100 times a month

Enterprise

Invoiced monthly

Request pricing

Unlimited conversations
Unlimited re-reads and documents

A 14-day free trial comes with your first subscription on any self-serve plan. A card is taken at checkout and nothing is charged until the trial ends. Change or cancel from Settings at any time. Local taxes are added at checkout for your location.

Compare every plan

Live before the end of the day.

Paste your website address, let it read your pages, and publish the assistant on a test page today. Fourteen days free on any self-serve plan.

Start free trial Talk to enterprise sales